Date Published: July 30, 2014 - Last Updated 4 Years, 1 Day, 12 Hours, 29 Minutes ago
Who better to turn to than MacGyver?! He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.
Now it's time for the final installment! Watch as Justin Robbins, Manager of Training and Development at ICMI, wraps up our series and channels his inner MacGyver to bring you more tips for training success.