Press Room
Empowering contact center excellence for 30 years!

Press Room

ICMI invites members of the media and analyst community to receive complimentary access to resources on the ICMI website such as:

  • Reports
  • Books
  • White Papers & Webinars 
  • Forum

To receive press access to these resources, please contact:

Heather Donner

[email protected]

Phone: 415-947-6109

Press Releases