Meet the Team

ICMI

Customer Care Center

Email ICMI

Hours

Monday – Friday
9:00 a.m. – 6:00 p.m. ET
8:00 a.m. – 5:00 p.m. CT
7:00 a.m. – 4:00 p.m. MT
6:00 a.m. – 3:00 p.m. PT

Leadership

Abbie Caracostas

Brand Portfolio Director
Email Abbie
Linkedin

Jennifer Stenger

Head of ICMI and HDI Consulting
Email Jenn
Linkedin

Cindee Stott

Events Director
Email Cindee
LinkedIn

Brittany Watts

Senior Director, Marketing
Email Brittany
LinkedIn

Erica Marois

Head of Content and Community
Email Erica
LinkedIn

Brad Cleveland

Senior Advisor, Former President and CEO
Email Brad
Linkedin

Training and Certification

Tina Buchberger

Territory Account Manager, Training (North)
AK, CA, CT, DE, HI, IA, ID, IL, IN, MA, ME, MN, MT, ND, NE, NH, NJ, NV, NY, OH, OR, PA, RI, SD, VT, WA, WI, WY, Canada
Email Tina | LinkedIn
312.813.4205

Shea Knauff

Territory Account Manager, Training (South)
AL, AR, AZ, CO, DC, FL, GA, KS, KY, LA, MD, MO, MS, NC, NM, OK, SC, TN, TX, UT, VA, WV, Int’l
Email Shea | LinkedIn
904.819.6647