TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

Advertisement

#CCExpo14 Thought Leadership Panel: Training

Is traditional classroom training still needed, or is gamification now the best way to go?

In this thought leadership panel from Contact Center Expo and Conference our expert panelists explore the future of quality in the contact center and offer advice for delivering effective contact center training, and justifying the need and ROI to executives.

More Resources