ICMI is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
It's hard to believe, but Customer Service Week is right around the corner. We at ICMI are excited! So excited, in fact, that we want to help you throw a party.
How will your contact center celebrate? We want to help you prepare.
Check our blog each Friday in September for advice on recognizing the customer service team in your organization. And be sure to follow the hashtag #CustServWeek. We'll tweet tips and best practices, and share photos from your celebrations!
We also want your advice! Do you have ideas for celebrating Customer Service Week on a budget? Tell us how contact centers can celebrate Customer Service week by spending less than $5 per person. We'll share some of the best advice with our community. And in exchange for your participating, you'll have the chance to win some prizes.
Enter our Customer Service Week Party sweepstakes for a chance to win free swag and an AMEX giftcard to use for your celebrations. You'll also win a free copy of Call Center Demo and Conference keynote speaker Chip Bell's new book: 9 1/2 Principles of Innovative Service.
Good luck! We look forward to celebrating Customer Service Week together.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
Please sign in to leave a comment. If you don't have an account you can register for free here.
Forgot username or password?