ICMI Contact Center Expo & Conference 2019
Early Bird Rate Ends April 1 – Register to save up to $200.

CASE STUDIES FROM TOP-TIER ORGANIZATIONS

Gain practical take-a-ways from leaders who've done what you want to do.
VIEW ALL CASE STUDIES
navigate

The Most Comprehensive Program for Contact Center Professionals!

  • Six Key Learning Tracks
  • Case Studies from Brands You Recognize
  • Exclusive Tours of Local Contact Centers
  • Workshops to Dig Deeper into Areas of Interest
  • Full-Day Training from ICMI Certified Instructors
  • Networking to Make Professional Connections

Watch the 2018 Recap Video!


"You get a lot of feedback and interaction not only from speakers but from your peers. There's a lot of exponential learning and for me that's the enjoyable part of the show."

Dan Blattler, , Cox Communication

Receive Updates

Join our mailing list to receive news, announcements, and special offers.


Submit  

Sponsors

   © 2019 UBM, All Rights Reserved.

   © 2019 UBM, All Rights Reserved.