The Most Comprehensive Program for Contact Center Professionals!

  • 7 Key Learning Tracks
  • Case Studies from Brands You Recognize
  • Exclusive Tours of Local Contact Centers
  • Workshops to Dig Deeper into Areas of Interest
  • Full-Day Training from ICMI Certified Instructors
  • Networking to Make Professional Connections

 

Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

Attending the ICMI Conference provides the ability to meet others who share the challenges inherent in Contact Centers. It is informative and an opportunity to share knowledge and "war stories".

Claire Neumann, Customer Service Manager, The General Insurance

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   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.