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Exhibitors

Diamond Sponsors

Diamond

NICE CXone

Booth Number: 605
Website: http://www.niceincontact.com

Platinum Sponsors

Platinum

NexGen Technologies

Booth Number: 613
Website: https://www.nexgenvirtualoffice.com

Gold Sponsors

Gold

8x8

Booth Number: 304
Website: https://www.8x8.com
Twitter: https://twitter.com/8x8
LinkedIn: https://linkedin.com/company/8x8/
Product Categories: Contact Center Resources, Customer Experience, Multichannel/Omnichannel Suites

8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software as a Service provider of the 8x8 platform, an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

Gold

Vonage

Booth Number: 705
Website: https://business.vonage.com

Silver Sponsors

Silver

Cognigy, Inc

Booth Number: 519
Website: https://www.cognigy.com/

Silver

Genesys

Booth Number: 318
Website: http://www.genesys.com/

Silver

Khoros

Booth Number: 319
Website: https://khoros.com/

Silver

RingCentral

Booth Number: 618
Website: https://www.ringcentral.com/

Silver

SecureLogix

Booth Number: 813
Website: https://www.securelogix.com

Exhibitors

ACC Premiere

Booth Number: 818
Website: http://www.americancustomercare.com/

Arbeit Software

Booth Number: 808
Website: https://arbeitsoftware.com/

Assembled

Booth Number: 408
Website: https://www.assembled.com/

Balto

Booth Number: 209
Website: https://balto.ai/

Bill Gosling Outsourcing

Booth Number: 423
Website: https://www.billgosling.com/

C2Perform

Booth Number: 919
Website: http://www.c2perform.com/

Bronze Sponsors

Bronze

Centrical

Booth Number: 309
Website: https://centrical.com/
Twitter: https://twitter.com/centrical
LinkedIn: https://www.linkedin.com/company/centrical/
Product Categories: Artificial Intelligence, Employee Benefits, Incentives/Gamification, Quality Monitoring & Coaching, Training, on-site or virtual, Workforce Optimization/Performance Mgmt

Centrical, the Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching, and quality management, personalized microlearning, and voice of the employee – all wrapped in industry leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.

Exhibitors

Content Guru

Booth Number: 404
Website: http://www.contentguru.com/

Hammer

Booth Number: 909
Website: https://www.infovista.com

Journeyfront

Booth Number: 208
Website: https://www.journeyfront.com/

Laivly

Booth Number: 904
Website: https://laivly.com/

Livepro

Booth Number: 322
Website: https://www.livepro.com/

Loris AI

Booth Number: 918
Website: https://www.loris.ai

MCI

Booth Number: 520
Website: https://www.onbrand24.com

Obkio

Booth Number: 205
Website: https://obkio.com
LinkedIn: https://www.linkedin.com/company/obkio/

Obkio's Network Performance Monitoring tool is a simple Network Monitoring and Troubleshooting SaaS solution designed to monitor end-to-end network performance from the end user perspective, and to fulfil the need within the industry for a solution that simplifies network monitoring for all network types.

Obkio leverages Network Monitoring Agents and synthetic traffic to continuously identify the causes of intermittent VoIP, video, and application slowdown in seconds - and identify the data you need to troubleshoot and ultimately improve the end-user experience.


Obkio uses a distributed monitoring strategy to monitor modern network architectures (cloud, SaaS, SD-WAN networks) and the real end-user experience. Obkio covers your whole network by monitoring your local network (LAN, VPN), as well as third-party networks (WAN, ISP, and Internet Peering).

Parloa

Booth Number: 323
Website: https://www.parloa.com

Premier BPO

Booth Number: 906
Website: https://www.premierbpo.com/

QuestBlue

Booth Number: 913
Website: http://www.questblue.com/

Redial BPO

Booth Number: 921
Website: https://www.redialbpo.com

Veridas Digital Authentication Solutions USA, LLC

Booth Number: 908
Website: https://www.veridas.com

Vision Point Systems

Booth Number: 809
Website: https://www.visionpointsystems.com/

World Connection

Booth Number: 721
Website: http://www.wconnection.net/

Bronze Sponsors

Bronze

ZIZO Technologies

Booth Number: 709
Website: https://playzizo.com/
Product Categories: Agent Desktop Software, Employee Benefits, Incentives/Gamification, Workforce Optimization/Performance Mgmt

Sponsors