Exhibitors

Google Chrome OS

Booth Number: Google Chrome
Website: https://www.google.com/
LinkedIn: https://www.linkedin.com/showcase/chrome-enterprise

ChromeOS is a cloud-first solution built to support modern workforces. Cloud profiles, regular background updates, and access to popular productivity and video conferencing apps helps employees work effectively from anywhere. Lower total cost of ownership, multiple layers of security, and ease of management free IT to have more impact. With updates every four weeks that happen in the background, devices stay up to date and secure without causing employee downtime. ChromeOS keeps modern workers connected and productive, whether they’re a frontline worker or knowledge worker, in office or remote.

8x8

Booth Number: 8x8
Website: https://www.8x8.com
Twitter: https://twitter.com/8x8
LinkedIn: https://www.linkedin.com/company/8x8
Product Categories: Analytics Software/Customer Analytics, Artificial Intelligence, Call Mgmt: ACD, IVR, PBX, CallBack Software, Cloud Solutions, Customer Experience, Self-Service Tools, Social Media / Chat / Mobile Support, Workforce Optimization/Performance Mgmt

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications with the leading combined contact center, voice, video, chat, and API cloud platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and transform their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

NICE

Booth Number: NICE CXOne
Website: http://www.nice.com

Balto Software

Booth Number: Balto
Website: https://balto.ai/
LinkedIn: https://www.linkedin.com/company/baltosoftware
Product Categories: Agent Desktop Software, Analytics Software/Customer Analytics, Artificial Intelligence, Call Mgmt: ACD, IVR, PBX, CallBack Software, Cloud Solutions, Customer Experience, Employee Benefits, Incentives/Gamification, Employee Services/Benefits, Quality Monitoring & Coaching, Self-Service Tools, Speech & Language Services, Training, on-site or virtual, Workforce Optimization/Performance Mgmt

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Today, Balto has guided over 170 million calls, provided over 200 million real-time recommendations, and driven millions in increased revenue. Balto.ai

ShyftOff

Booth Number: ShyftOff
Website: https://www.shyftoff.com
Product Categories: Outsourcing

Vistio

Booth Number: Vistio
Website: https://www.vistio.io
LinkedIn: https://www.linkedin.com/company/28631007/
Product Categories: Agent Desktop Software, Knowledge Management, Quality Monitoring & Coaching, Training, on-site or virtual

Vistio is an innovative and unique approach to agent workflow tools that uses rules-based scripting and responsive step-by-step guidance to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job, reducing the guesswork and stress of handling customer interactions, and instantly turning every agent—regardless of their tenure or level of proficiency—into your best agent.

ZIZO Technologies

Booth Number: ZIZO
Product Categories: Employee Benefits, Incentives/Gamification, Employee Services/Benefits, Human Resource and/or Recruitment Tools, Workforce Optimization/Performance Mgmt