CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Become an Exhibitor/Sponsor

The Contact Center and CX Industry's Most Influential Event

ICMI’s Contact Center Expo returns to Orlando in 2025, uniting hundreds of contact center decision makers seeking innovative technology solutions to elevate their operations and customer experience. Secure your booth now to ensure that you keep your competitive edge in the industry and fuel your pipeline.

Secure Your Booth Now View Expo Floor Plan Download Sales Guide

 

 

What are your goals for 2025?

Smash your sales goals out of the park with #CCExpo 2025. Request information from our team to explore countless exhibit and sponsorship opportunities ranging from easy-to-execute to bold and extravagant.

Lead Generation

Thought Leadership

Networking

Branding & Awareness

Contact Our Team

 

 

Meet Your Next Customer at #CCExpo 

ICMI has a proven track record of consistently delivering the highest quality community of contact center professionals.

  • 80% are Managers or above
  • 60% with 50+ call seats
  • 86% with 6+ year of contact center experience

Explore the attendee snapshot to see who you can expect to meet at ICMI’s events.

Download Attendee Snapshot

Previous ICMI Sponsors

What Past Exhibitors Have to Say

"ICMI's CC Expo is a great event to connect with the frontline decision makers for contact centers. Almost everyone attending the event is genuinely curious about the latest best practices for operating a modern contact center – and is willing to embrace emerging technology to improve their operations. A wonderful opportunity to get direct market feedback for any industry vendor."

Jim Schweitzer
SVP, Vision Point Systems

"ICMI is truly one of my favorite events of the year. The attendees bring such a friendly and curious energy, making it a unique space where genuine learning and knowledge-sharing thrive. Many contact centers are eager for more education around AI, and ICMI provides the ideal setting for meaningful conversations with industry leaders who can help drive that transformation."

Jessica Gopalakrishnan
Senior Director of Marketing, Cognigy

"The 2024 ICMI Contact Center Expo exceeded my expectations! The event attendees were all there to learn more and improve their contact center skills, and when coming to our booth were very engaged in understanding the value of our services. Our team was busy showing product demos to interested event attendees from the moment the expo floor opened to the moment it closed."

Jason Wauer
Head of Americas Marketing, Content Guru

"My team and I have attended ICMI twice in the last two years. We have been impressed with the staff & coordinators in running a smooth event. The quality of attendees is exceptional for the industry and we've seen success where it counts. The event app is easy to use and connects with attendees and vendors alike."

2024 Exhibitor

Get In Touch With Our Team

Ready to get started? Contact our sales team to request more information on pricing and availability. For any immediate questions, please contact [email protected].

Secure Your Booth / Sponsorship

 

 
 

 

Sponsors