CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Become An Exhibitor

Exhibit in Dallas + Sponsor The Digital Experience

ICMI's Contact Center Expo unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our event for effective solutions to common industry challenges. The ICMI community is not just eager to connect - they are professionals that need new strategies, tactics, and solutions to keep up with rapidly evolving technologies and drive change.

As a solutions provider with the need to reach contact center and customer service decision-makers, you cannot afford to miss ICMI Contact Center Expo 2021 in Dallas, Texas and simultaneously in our digital conference experience. It’s the ideal event to reach contact center professionals under one roof while they search for the type of solutions you offer.

Request Sponsorship Info


Who You’ll Meet

  • Senior-level VPs and Directors accountable for strategic planning and alignment.
  • New and Experienced Managers responsible for operational and tactical plans.
  • Team Leaders and Supervisors in charge of day-to-day operations, coaching and monitoring.
  • Customer Support Professionals who need to acquire new skills for their everyday jobs.
  • Analysts who require a fundamental understanding of industry principles.
  • CIOs who desire financial improvements from enhances call-center operations.
  • CTOs who require integration of call center strategy with other internal departments.

Plus many more decision-makers in search of solutions in all areas of contact centers including agent software, AI, chatbots, cloud solutions, multichannel/omnichannel, self-service, WFO and more.

Attendee Profile

Attendee Profile

How You’ll Connect On Our Digital Platform

Request an Exhibitor Prospectus

It’s never been easier to share your company, products, and services to the largest online gathering of high-level decision makers in the industry. If you’re interested in learning about sponsorship packages on our digital platform, please contact [email protected].


We will contact you shortly with more information about how to get involved in ICMI Contact Center Expo: A Digital Experience

Request Sponsorship Info