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Exhibit & Sponsorship Opportunities

Grow Your Network, See Exponential ROI

Request 2025 Sponsorship Info

Premier Event for Contact Center & CX Professionals 

ICMI’s Contact Center Expo brings together professionals seeking to elevate customer experiences—addressing customer interactions, system stability and accessibility. Contact center professionals turn to our event for practical strategies to tackle common industry hurdles, making it a prime opportunity to engage decision makers.

Exhibiting at the contact center industry's can’t-miss event puts your company at the forefront of the minds of the industry’s most qualified buyers, spanning a diverse range of job titles, functions and vertical sectors.

Contact our team to learn how you have a presence at the contact center industry's can’t-miss event, October 27-30, 2025 in Orlando, FL.


 

 

What are your goals for 2025?

You’ll find all methods to knock your goals out of the park through exhibit and sponsorship opportunities at #CCExpo.

Lead Generation

Thought Leadership

Networking

Branding & Awareness

See all opportunities in the sponsorship brochure.


 

 

Meet Your Next Customer at #CCExpo 

ICMI has a proven track record of consistently delivering the highest quality community of contact center professionals.

  • 80% are Managers or above
  • 60% with 50+ call seats
  • 86% with 6+ year of contact center experience

Explore the attendee snapshot to see who you can expect to meet at ICMI’s events.

Download Attendee Snapshot

Previous ICMI Sponsors

What Past Exhibitors Have to Say

"ICMI's CC Expo is a great event to connect with the frontline decision makers for contact centers. Almost everyone attending the event is genuinely curious about the latest best practices for operating a modern contact center – and is willing to embrace emerging technology to improve their operations. A wonderful opportunity to get direct market feedback for any industry vendor."

Jim Schweitzer
SVP, Vision Point Systems

"ICMI is truly one of my favorite events of the year. The attendees bring such a friendly and curious energy, making it a unique space where genuine learning and knowledge-sharing thrive. Many contact centers are eager for more education around AI, and ICMI provides the ideal setting for meaningful conversations with industry leaders who can help drive that transformation."

Jessica Gopalakrishnan
Senior Director of Marketing, Cognigy

"The 2024 ICMI Contact Center Expo exceeded my expectations! The event attendees were all there to learn more and improve their contact center skills, and when coming to our booth were very engaged in understanding the value of our services. Our team was busy showing product demos to interested event attendees from the moment the expo floor opened to the moment it closed."

Jason Wauer
Head of Americas Marketing, Content Guru

"My team and I have attended ICMI twice in the last two years. We have been impressed with the staff & coordinators in running a smooth event. The quality of attendees is exceptional for the industry and we've seen success where it counts. The event app is easy to use and connects with attendees and vendors alike."

2024 Exhibitor

Get In Touch With Our Team 

Ready to get started? Contact our sales team to request more information on pricing and availability. For any immediate questions, please contact [email protected].

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