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Digital Event | April 20-21, 2021
Dallas, Texas | September 7-10, 2021

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Become A Sponsor

Powered by ICMI, Contact Center Expo is now a Digital Experience that’s designed to meet the unique needs of contact center professionals and leaders.

Professionals from all over the country will join our first digital event to gain tangible outcomes and strategies that turn their contact center into an engine of organizational profit.

The best part of going digital? You’ll connect with even more movers and shakers from the ICMI community – no travel restrictions! – who need to implement cutting-edge technologies.

Join us as a sponsor and help them take their organizations to the next level of performance!


Here’s who you’ll meet at ICMI Contact Center Expo:

  • Senior-level VPs and Directors accountable for strategic planning and alignment.
  • New and Experienced Managers responsible for operational and tactical plans.
  • Team Leaders and Supervisors in charge of day-to-day operations, coaching and monitoring.
  • Customer Support Professionals who need to acquire new skills for their everyday jobs.
  • Analysts who require a fundamental understanding of industry principles.
  • CIOs who desire financial improvements from enhances call-center operations.
  • CTOs who require integration of call center strategy with other internal departments.

Plus many more decision-makers in search of solutions in all areas of contact centers including agent software, AI, chatbots, cloud solutions, multichannel/omnichannel, self-service, WFO and more.

How You’ll Connect With Them On Our Digital Platform


Request an Exhibitor Prospectus

It’s never been easier to share your company, products, and services to the largest online gathering of high-level decision makers in the industry. If you’re interested in learning about sponsorship packages on our digital platform, please contact

We will contact you shortly with more information about how to get involved in ICMI Contact Center Expo: A Digital Experience