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Exhibit & Sponsorship Opportunities

Premier Event for the Contact Center & CX Community

ICMI's Contact Center Expo unites solution providers with professionals who are seeking insights to advance their contact center strategy and planning, better support their teams and advance their careers.

Join us as a sponsor or exhibitor to unlock endless opportunities to develop invaluable connections with hundreds of qualified decision makers.

  • Showcase your latest cutting-edge solutions
  • Increase your brand awareness and industry presence
  • Generate qualified sales leads
  • Showoff your market leadership via speaking opportunities

Contact our team to learn how you can be part of the premier events for the contact center and CX community in 2024. 


Reach Engaged Decision-Makers

ICMI's Contact Center Expo has a proven track record of consistently delivering the highest quality community of contact center professionals — the majority of whom are charged with the mission of evaluating, implementing and purchasing customer care products and solutions, including:

  • Senior-level VPs and Directors accountable for strategic planning and alignment.
  • New and Experienced Managers responsible for operational and tactical plans.
  • Team Leaders and Supervisors in charge of day-to-day operations, coaching and monitoring.
  • Customer Support Professionals who need to acquire new skills for their everyday jobs.
  • Analysts who require a fundamental understanding of industry principles.
  • CIOs who desire financial improvements from enhances call-center operations.
  • CTOs who require integration of call center strategy with other internal departments.

Plus many more decision-makers in search of solutions in all areas of contact centers including agent software, AI, chatbots, cloud solutions, multichannel/omnichannel, self-service, WFO and more.

CC Expo Statistics

Ready to Get Started?

Contact our team to learn more about ICMI events’ sponsorship packages suitable to any budget or marketing goal. For any immediate questions, please contact [email protected].  

Reserve your space

Exhibitors & Sponsors Love #CCExpo!

I really enjoy seeing what other organizations are doing to meet customer expectations. Through the experiences of others, we learn how our business can best adopt new technology and methods of servicing customers to remain competitive.- Kevin Walker, Customer Care Section Manager, Volkswagen Credit

I am exceptionally satisfied with my experience at this conference. One aspect that still amazes me is the level of networking that took place. Everyone was friendly, open to sharing, and more than willing to continue contact. I hope I can participate again next year! Overall—it was a great conference. Great opportunities to network with others in the industry. — Mauricio Campos, Strategic Solution Consultant, Calabrio

Reach ICMI’s Audience Year Round

For over 30 years, ICMI has been the leading source dedicated to helping contact centers serve customers better and improve the customer experience. Each month, thousands of contact center professionals worldwide turn to us to gain the skills and information they need to accomplish desired outcomes and prepare them for the future.

Download the Media Kit to explore various marketing solutions to engage with the contact center community beyond ICMI’s events.