ICMI Contact Center Expo & Conference 2020

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The 2019 conference was AMAZING and now we are preparing for 2020!

Interested in joining us May 11-14 in Fort Lauderdale, Florida? Be sure to sign up to be notified when registration goes live (coming soon).

 

 

In the meantime, watch the 2018 & 2019 Recap Videos.

2019 Expo Tuesday Morning -- 'What Are You Most Excited About?"

 

2018 Expo Highlight Reel

"I really enjoy seeing what other organizations are doing to meet customer expectations. Through the experiences of others, we learn how our business can best adopt new technology and methods of servicing customers to remain competitive."

Kevin Walker, Customer Care Section Manager, Volkswagen Credit

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   © 2019 Informa PLC, All Rights Reserved.