The Most Comprehensive Program for Contact Center Professionals!

  • Six Key Learning Tracks
  • Case Studies from Brands You Recognize
  • Exclusive Tours of Local Contact Centers
  • Workshops to Dig Deeper into Areas of Interest
  • Full-Day Training from ICMI Certified Instructors
  • Networking to Make Professional Connections

 

Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

"I really enjoyed the reception in the exhibit hall as this was a great way to network and see the various products that were available."

Kim Singh, Operations Manager, E-Comm 911

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   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.