May 6-9, 2014 | San Diego, CA
San Diego Convention Center
Online Registration Closes May 1
This year's conference has been specifically designedto help you revolutionize your customer's experience
Bill RancicHow to Succeed in Business and Life!Matt DixonThe Effortless Experience: Conquering the New Battleground for Customer Loyalty
Select San Diego Call Centers provide an exclusive view of their operations; sharing best practices and key takeaways to apply to your own center
Luke Jamieson, Head of Member ServicesUniSuper
May 7 | San Diego, CA
The more you send, the more you save. Up to 40%.
• Cover all sessions of interest. • Develop new skills in your people. • Recognize your team's outstanding performance. • Add a strategy and planning session after the conference.
"The environment at ICMI conferences is so refreshingly real - very different from other events. I learned so much by talking with the diverse attendees."
Serena Daly, Supervisor, Customer Care Sales and Retention, eHealthInsurance Services, Inc
Contact Center Expo & Conference gathers the industry’s most innovative presenters to speak about the challenges, solutions and the future of customer service.
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