#1 Rated Event for
Customer Service Professionals

Why Contact Center Expo is the #1 industry event to attend this year

  • Educational vendor-neutral content- not sales pitches
  • Sessions that deliver immediately actionable insights
  • Dynamic expo hall floor featuring cutting edge technology and services
  • Approachable industry experts eager to share their knowledge
  • 23 case study sessions from companies you recognize
  • Produced by a trusted brand in the industry for over 30 years

 

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Sponsors

“We have worked with ICMI in the past and had good experiences. [The conference] delivered more than I expected and was so relevant for me and my current position. This was the first conference I have attended since becoming the supervisor of our contact center and it gave me an awesome opportunity to network with people, to learn how people become successful at this job and to see what is available.”

Kelli Detty, Contact Center Supervisor, LES