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Passes & Pricing

4-Day Pass*
May 22-25
Special Price
$2699 thru 04/30/17
Savings
$100
Pass includes:
Pre-Conference Workshops & Contact Center Tours
Post-Conference Training & Contact Center Tours
Main Sessions
Keynote Presentations
Networking Reception
Breakfasts, Lunches, Receptions
Expo Hall Entry
ICMI Global Contact Center Awards Party
3-Day Pass*
May 22-24
Special Price
$2399 thru 04/30/17
Savings
$100
Pass includes:
Pre-Conference Workshops & Contact Center Tours
Main Sessions
Keynote Presentations
Networking Receptions
Breakfasts, Lunches, Receptions
Expo Hall Entry
ICMI Global Contact Center Awards Party
2-Day Pass*
May 23-24
Special Price
$2099 thru 04/30/17
Savings
$100
Pass includes:
Main Sessions
Keynote Presentations
Networking Receptions
Breakfasts, Lunches, Receptions
Expo Hall Entry
ICMI Global Contact Center Awards Party
Expo Hall Keynotes**
May 23-24
Special Price
Complimentary
Savings
$50
Pass includes:
Keynote Presentations
Expo Hall Entry
(ticket purchase required - $89)
ICMI Global Contact Center Awards Party

 

Executive Connections Upgrade - $500 add-on

Limited to 100 senior executives, this exclusive conference upgrade makes it convenient to network and consult with peers in similar leadership positions facing similar strategic challenges.
For this priceless experience, select the Executive Connections Conference Upgrade when you register for your 2, 3 or 4-day pass.  Learn more at ICMI.com/EC


2 Day Vendor Pass - $5,999

*Conference passes are available for registrants with customer facing contact centers. ICMI will identify non-exhibiting vendors upon registration for the event. Those who are determined to be a non-exhibiting vendor will be denied access to end-user conference pass pricing and will be subject to denial of pass or vendor 2-day pass pricing.


**Expo Hall pass is complimentary for approved end users only and must be pre-approved by Event Manager.Registration for this pass type closes one week prior to the event.

Contact Center Expo & Conference is a trade-only event. You must be 18 years of age and a qualified buyer of call center technology, applications, or products to visit the exhibit hall. If you are considering exhibiting at a future show and would like to view the expo hall for that purpose, please contact John Tatusko at jtatusko@icmi.com to arrange a meeting.

Please note that Contact Center Expo & Conference will not accept cash for registration fees on site. Payments must be settled with a major credit card.

Team Pricing

3-5 attendees receive a 20% discount
6-10 attendees receive a 30% discount
11+ attendees receive a 40% discount

NOTE: Discount is taken from current pricing or on-site pricing but is NOT combinable with promotions or offers.

To Register Your Team, email ICMIExpoReg@ubm.com to request a Group Registration Form or call our registration team for personalized service at 866.535.8988. Customer Support Hours: 8am-6pm CT, Monday-Friday.

ICMI Global Contact Center Awards Party

The 5th Annual ICMI Global Contact Center Awards Party  is planned for Tuesday, May 23. This celebration is complimentary with a 2-day, 3-day and 4-day pass and just $89 to add to an Expo Hall/Keynote pass. Join us as we recognize excellence in the industry through proven best practices and performance. Who will it be this year? Find out in person by joining your peers and team members at this fun-filled celebration! Interested in applying? Visit ICMI.com/awards.  Deadline to apply is Jan 13, 2017.

 

Promotional codes

Promotional codes cannot be combined or applied retroactively.

Cancellation Policy

If you need to cancel, you may do so until Friday April 14, 2017. A non refundable $150 cancellation fee will be charged. No-shows and cancellations after Friday April 14, 2017 will be charged the full conference rate. Cancellation policies apply to all conference packages. Attendees who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable for the package cost and will be charged for the full registration fee. Sorry, no refunds are available after this date. If you are unable to attend the conference, we strongly recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Click here to download the registration change request form. Please email your cancellation or substitution request to icmiexporeg@ubm.com. You may also mail your request to:

ICMI Contact Center Expo & Conference
Attn: Event Registration Services Group
131 W First Street
Duluth, MN 55802

Substitutions are allowed only with the written permission of the original registrant. Please mail your substitution request to the above address, or fax to 218-740-6883.

Questions? Please call 866.535.8988 or email ICMIExpoReg@ubm.com.
Customer Service Support Hours: 8:00am-6:00pm CST, Monday-Friday

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Kevin Walker, Customer Care Section Manager, Volkswagen Credit

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