ICMI empowers organizations worldwide to optimize the efficiency, effectiveness and strategic value of their call centers.
Best Practices & Forums
Conferences & Expos
In my early 20’s I dated a young lady we will call “C”. “C” and...
When a threshold is set, does the clock start ticking once the call hits the...
Rockwell Automation’s mission is to improve the standard of living for everyone by making the...
© 2015 UBMAll Rights Reserved