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Our events provide a full conference experience, including inspiring keynote presentations, interactive workshops, main sessions, local contact center tours, an abundance of opportunities to network and connect with peers and an exhibit hall full of the latest technology and services to improve operations.

ICMI's Contact Center Expo

Loews Royal Pacific Resort

October 21 - 24, 2024

Orlando, FL

ICMI's Contact Center Expo returns October 21 - 24, 2024, with a new program, including live keynotes, actionable sessions, networking, content, and more! This four-day experience provides a way to connect with contact center professionals, gain new perspectives on everyday challenges, and stay on the cutting edge of tech solutions. 

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Quality is the backbone of ICMI's Contact Center Expo live and digital events. We aim to bring you conferences that leave you with newfound confidence, increased knowledge, and excitement to improve your career and your contact center.

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  • All the latest event announcements (digital and live)
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  • Notifications about the Global Contact Center Awards
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Event highlights:

  • Content-rich program
  • Key learning tracks
  • Networking opportunities
  • Insightful keynotes
  • Robost expo hall

Interested in Exhibiting at ICMI Contact Center Expo? Contact Us