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Events

Our events provide a full conference experience, including inspiring keynote presentations, interactive workshops, main sessions, local contact center tours, an abundance of opportunities to network and connect with peers and an exhibit hall full of the latest technology and services to improve operations.


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Quality is the backbone of ICMI's Contact Center Expo live and digital events. We aim to bring you conferences that leave you with newfound confidence, increased knowledge, and excitement to improve your career and your contact center.

Sign up to receive:

  • All the latest event announcements (digital and live)
  • Discount offers for ICMI events
  • Exclusive content downloads
  • Notifications about the Global Contact Center Awards
  • Call for Speaker invitation

Event highlights:

  • Content-rich program
  • Key learning tracks
  • Networking opportunities
  • Insightful keynotes
  • Games & prizes

Interested in Exhibiting at ICMI Contact Center Expo? Contact Us