New for 2017!

  • 7 Fresh, New Learning Tracks
  • 23 Case Studies from Brands You Recognize
  • Tours of 6 Leading Orlando Contact Centers
  • Increased Value - Best Pricing!
  • Executive Connections Program
  • MasterMinds Program
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

The speakers and sessions were very informative and the conference was extremely well-organized. Just enough time in each session/presentation! Well done ICMI!

Trenyse Briggs, Business Development Manager, Convey Health Solutions

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.