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7 Tips for Addressing Burnout at Work

By Erica Marois | Date Published: June 06, 2019 - Last Updated December 03, 2019 | Comments

Burnout is on the rise, and now a recognized medical condition according to the World Health Organization. What can we, as contact center professionals, do to address the situation? Here are a few tips from the #ICMIchat community. For a full chat recap, including thoughts on technology's impact on burnout, ways to spot burnout, and more, be sure to read through this transcript.

We'd love to hear from you! Comment below to share your best tips for addressing burnout in the workplace. 

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics: Culture And Engagement, Morale

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