ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


7 Tips for Addressing Burnout at Work

Burnout is on the rise, and now a recognized medical condition according to the World Health Organization. What can we, as contact center professionals, do to address the situation? Here are a few tips from the #ICMIchat community. For a full chat recap, including thoughts on technology's impact on burnout, ways to spot burnout, and more, be sure to read through this transcript.

We'd love to hear from you! Comment below to share your best tips for addressing burnout in the workplace.