Chat with us, powered by LiveChat

3 Lessons Disney Can Teach Contact Centers

Disney has a longstanding reputation for delivering magical customer experiences. How do they do it, and what can contact centers learn from their approach? In preparation for ICMI Contact Center Expo, we spent some time chatting about this during #ICMIchat. Watch the video for three quick tips, and lots of examples.

Want to join us in Orlando, FL? Register here. Use the code ICMIchat to save 20%.


Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?