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How to Make the Most of Your Time at #CCExpo

By Erica Marois | Date Published: May 18, 2017 - Last Updated October 12, 2018 | Comments

Joining us in Orlando for ICMI Contact Center Expo? The #ICMIchat community has a few tips to help with last-minute packing and preparation! Watch the short video below, or check out a full chat transcript on Storify.

For a full agenda, session descriptions, and more, be sure to visit the event website. Safe travels & we'll see you in Orlando! 

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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