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How to Make the Most of Your Time at #CCExpo

By Erica Marois | Date Published: May 18, 2017 - Last Updated October 12, 2018 | Comments

Joining us in Orlando for ICMI Contact Center Expo? The #ICMIchat community has a few tips to help with last-minute packing and preparation! Watch the short video below, or check out a full chat transcript on Storify.

For a full agenda, session descriptions, and more, be sure to visit the event website. Safe travels & we'll see you in Orlando! 

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A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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