Published: January 05, 2017 | Comments
New year, new you? 'Tis the season for resolutions, planning, and dreaming. In that spirit our #ICMIchat community shared their customer service goals for the new year. Click through this presentation to see what contact center leaders are focusing on in 2017. Add your resolutions to the comments below!
Join us again next week as we explore ways to inspire employees in 2017. The conversation begins at 1pm ET every Tuesday. Just follow and use the hashtag to participate!