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6 Simple Rules for Optimizing Your Contact Center

Contact Center Expo & Conference is just one month away, and we want to help you connect with your peers, get inspired, and optimize your contact center.

Over the last two weeks, #ICMIchat discussed networking and inspiration. This week we had a chat about optimizing your contact center! Here are six of the top tips. Want more? Check out the full chat transcript here.

Join us next Tuesday at 1:00 ET as we discuss ways to develop customer-centric employees! Have questions about joining a Twitter chat for the first time? I'd love to help! Please comment below or send me an email