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6 Random Acts of Kindness That Can Elevate the Customer Experience

In the spirit of the season, we asked the #ICMIchat community to share reasons why they're grateful for their teams, their customers, and their careers. We also asked them to share how they show appreciation to customers. One consistent answer? Random acts of kindness. Here are six examples of ways to use kindness to elevate the customer experience.

For more insight, be sure to check out the full chat recap.