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12 Ways to Keep Your Team Motivated

By Erica Marois | Date Published: July 05, 2017 - Last Updated September 25, 2018 | Comments

Keeping employees motivated in an age of digital distractions and competing priorities is a challenge. This is especially true in the contact center. The work can feel monotonous, the calls are often challenging, and breaks are limited. Looking for some ways to keep your team motivated this summer? Here are twelve tips from the latest #ICMIchat.

Ready for even more tips? We'll have an entire learning track devoted to productivity at ICMI Contact Center Demo & Conference! Register by July 31 to save $300.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
Topics: Culture And Engagement, Morale

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