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12 Ways to Keep Your Team Motivated

By Erica Marois | Date Published: July 05, 2017 - Last Updated 5 Years, 3 Days, 22 Hours, 21 Minutes ago | Comments

Keeping employees motivated in an age of digital distractions and competing priorities is a challenge. This is especially true in the contact center. The work can feel monotonous, the calls are often challenging, and breaks are limited. Looking for some ways to keep your team motivated this summer? Here are twelve tips from the latest #ICMIchat.

Ready for even more tips? We'll have an entire learning track devoted to productivity at ICMI Contact Center Demo & Conference! Register by July 31 to save $300.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics: Culture And Engagement, Morale

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