ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


12 Ways to Keep Your Team Motivated

Keeping employees motivated in an age of digital distractions and competing priorities is a challenge. This is especially true in the contact center. The work can feel monotonous, the calls are often challenging, and breaks are limited. Looking for some ways to keep your team motivated this summer? Here are twelve tips from the latest #ICMIchat.

Ready for even more tips? We'll have an entire learning track devoted to productivity at ICMI Contact Center Demo & Conference! Register by July 31 to save $300.