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Keeping employees motivated in an age of digital distractions and competing priorities is a challenge. This is especially true in the contact center. The work can feel monotonous, the calls are often challenging, and breaks are limited. Looking for some ways to keep your team motivated this summer? Here are twelve tips from the latest #ICMIchat.
Ready for even more tips? We'll have an entire learning track devoted to productivity at ICMI Contact Center Demo & Conference! Register by July 31 to save $300.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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