By
Erica Marois
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Date Published: December 07, 2016 - Last Updated 5 Years, 30 Days, 9 Hours, 14 Minutes ago
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Comments
Every customer wants it, and every company wants to provide it. But what is great customer service? How can business leaders achieve it? Find out how a few of ICMI's Contact Center Expo & Conference speakers define great customer service.
Weigh-in and tell us how you define it! Leave your comments here, or join us each Tuesday at 1pm ET on Twitter for a live hour of contact center and customer experience conversation. Just use hashtag #ICMIchat to participate.