TechTarget and Informa Tech’s Digital Business Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

ICMI
Advertisement

#CCExpo16 Sneak Peek: Insider Tips for Attendees

By Erica Marois | Date Published: April 28, 2016 - Last Updated August 22, 2018 | Comments

Are you joining us in Long Beach for Contact Center Expo and Conference? Whether you're a first time ICMI event attendee, or a long time veteran, be sure to check out this recap from our most recent #ICMIchat. Our community discussed several of the topics that will be at the forefront of the event this year, and also offered up advice for making the most of the week. Have advice to add, or questions to ask? Leave them below in the comments.

Whether you're able to attend or not, be sure to follow our event hashtag (#CCExpo16) and download the free event app for updates throughout the week! 

Join us next week as Justin Robbins hosts #ICMIchat again. The topic: Tips and Tricks for Training on a Budget. The conversation kicks off at 1pm ET on Tuesday and all are welcome! Just follow and use our hashtag (#ICMIchat) on Twitter to participate.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
Topics:

More from Erica Marois

Subscribe now to ICMI Contact Center Insider!