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#CCExpo16 Sneak Peek: Insider Tips for Attendees

By Erica Marois | Date Published: April 28, 2016 - Last Updated August 22, 2018 | Comments

Are you joining us in Long Beach for Contact Center Expo and Conference? Whether you're a first time ICMI event attendee, or a long time veteran, be sure to check out this recap from our most recent #ICMIchat. Our community discussed several of the topics that will be at the forefront of the event this year, and also offered up advice for making the most of the week. Have advice to add, or questions to ask? Leave them below in the comments.

Whether you're able to attend or not, be sure to follow our event hashtag (#CCExpo16) and download the free event app for updates throughout the week! 

Join us next week as Justin Robbins hosts #ICMIchat again. The topic: Tips and Tricks for Training on a Budget. The conversation kicks off at 1pm ET on Tuesday and all are welcome! Just follow and use our hashtag (#ICMIchat) on Twitter to participate.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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