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Are you joining us in Long Beach for Contact Center Expo and Conference? Whether you're a first time ICMI event attendee, or a long time veteran, be sure to check out this recap from our most recent #ICMIchat. Our community discussed several of the topics that will be at the forefront of the event this year, and also offered up advice for making the most of the week. Have advice to add, or questions to ask? Leave them below in the comments.
Whether you're able to attend or not, be sure to follow our event hashtag (#CCExpo16) and download the free event app for updates throughout the week!
Join us next week as Justin Robbins hosts #ICMIchat again. The topic: Tips and Tricks for Training on a Budget. The conversation kicks off at 1pm ET on Tuesday and all are welcome! Just follow and use our hashtag (#ICMIchat) on Twitter to participate.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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