Published: June 02, 2016 | Comments
An effective training program is key to employee engagement and customer satisfaction. Focusing on the right outcomes can lead to more informed, confident, and happy employees. The result? Happy customers (and higher profits).
One caveat: it's easy to get distracted by common training myths. If you're focusing too heavily on delivery style, learning styles, or catering learning to specific generations, you might be ignoring the results you hope to achieve. Our #ICMIchat community has helpful advice for sorting through training myths and applying techniques that really work. Check out these 10 tips for more effective employee training.
What's worked well for your team? Add your best training tips in the comments below!