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Do learning styles really impact training? Our #ICMIchat this week was all about learning styles, and there were many different perspectives presented.
Should the term learning styles be changed to learning preferences? How can trainers best design their lessons to appeal to many different learning styles? How can the contact center incorporate learning into every day life?
Read the recap below to see what our community thinks, and be sure to chime in with your thoughts in the comments.
Join us again next week (Tuesday, 1pm EST) as Justin Robbins wraps up our month of learning and development by leading a discussion on training on a shoestring.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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