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#ICMIchat Recap: Training for Different Learning Styles

By Erica Marois | Date Published: April 23, 2015 - Last Updated August 22, 2018 | Comments

Do learning styles really impact training? Our #ICMIchat this week was all about learning styles, and there were many different perspectives presented.

Should the term learning styles be changed to learning preferences?  How can trainers best design their lessons to appeal to many different learning styles?  How can the contact center incorporate learning into every day life?

Read the recap below to see what our community thinks, and be sure to chime in with your thoughts in the comments.

Join us again next week (Tuesday, 1pm EST) as Justin Robbins wraps up our month of learning and development by leading a discussion on training on a shoestring.

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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