Published: July 23, 2014 | Comments
Are you constantly looking for ways to do more with less in your contact center?
Who better to turn to than MacGyver?! He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.
Over the last two weeks we've brought you parts one and two of our four part series--"Training on a Shoestring: What Would MacGyver Do?"
Here's part three. Is your training program nimble enough to thrive? Watch as Justin Robbins, Manager of Training and Development at ICMI, channels his inner MacGyver to bring you more tips for training success.
Check back for the final installment next week!