Date Published: July 23, 2014 - Last Updated 4 Years, 69 Days, 8 Hours, 36 Minutes ago
Who better to turn to than MacGyver?! He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.
Here's part three. Is your training program nimble enough to thrive? Watch as Justin Robbins, Manager of Training and Development at ICMI, channels his inner MacGyver to bring you more tips for training success.