Date Published: July 16, 2014 - Last Updated 4 Years, 70 Days, 13 Hours, 28 Minutes ago
Who better to turn to than MacGyver?! He was the man who could do everything with anything, and some of his best quotes shed light on ways the contact center can train more effectively and efficiently.
Here's the second part of our "Training on a Shoestring: What Would MacGyver Do?" series. Watch as Justin Robbins, Manager of Training and Development at ICMI, channels his inner MacGyver to bring you tips for training success.
Check back next Wednesday for part three in the series.