8 Tips for Developing Influence
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8 Tips for Developing Influence

Need to build consensus for a new initiative? Need help getting budget approval for a technology upgrade? There's an element of office politics involved with any job, and pushing forward your agenda requires relationships, credibility, and influence. Here's some advice from the latest #ICMIchat.

Want to learn more? Join Elaine Carr for session 604 at ICMI Contact Center Expo.



Topics: Learning & Development

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