Published: May 24, 2019 | Comments
Couldn't join us this year for Contact Center Expo? Were you there, but wondering what other attendees took away from the week? We've got you covered! This week during #ICMIchat, we did a debrief on all the trends, highlights, and conversations that came out of #ICMIexpo 2019. We asked participants to share their biggest takeaways. Here's a quick recap.