Date Published: May 24, 2019 - Last Updated 4 Years, 1 Day, 8 Hours, 48 Minutes ago
Couldn't join us this year for Contact Center Expo? Were you there, but wondering what other attendees took away from the week? We've got you covered! This week during #ICMIchat, we did a debrief on all the trends, highlights, and conversations that came out of #ICMIexpo 2019. We asked participants to share their biggest takeaways. Here's a quick recap.