Date Published: June 14, 2019 - Last Updated 3 Years, 13 Days, 6 Hours, 1 Minute ago
According to #ICMIchat participants, the most challenging part of the customer feedback process is acting on the feedback and closing the loop. To make matters more complicated, often times, executive support wanes soon after the data has been shared. How can we fix this? Here are a few tips from the latest #ICMIchat. Want more? Head to the full chat transcript.