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Toxic Leadership Behaviors that Frustrate Employees

By Erica Marois | Date Published: October 19, 2018 - Last Updated December 03, 2018 | Comments

"People don't leave companies; they leave bosses."

We've all heard that quote a time or two. If true, what can leaders do to become better bosses? The #ICMIchat community traded tips this week. For starters, avoid these toxic behaviors.

For more tips, check out the full recap.

Which leadership behaviors bother you the most? Comment below and let us know!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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