Tips to Help You Improve the Hiring Process in 2018

Late last year we surveyed the ICMI community and asked contact center leaders to share their top challenges. Overwhelmingly, hiring & training was #1. And at ICMI's Training Symposium in Orlando last year, attendees requested more resources on contact center hiring and recruiting. So we decided to ask #ICMIchat participants for help! Watch this two-minute video for tons for practical tips.

Still looking for more? Join us on 1/18 for a free webinar with Jeff Toister.


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