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What's the Best Way to Respond to Demanding Customers?

By Erica Marois | Date Published: December 05, 2018 - Last Updated 4 Years, 315 Days, 16 Hours, 50 Minutes ago | Comments

During the most recent #ICMIchat, we discussed customer expectations. 90% of our participants agreed. Those expectations only seem to be rising. So what's the best way to respond to demanding customers? Here are a few answers from the community.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics: Customer Experience

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