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Taking place the first week of October, Customer Service Week has become a popular celebration for contact centers across the country. The festivities don't have to stay confined to the contact center, though. In fact, Customer Service Week is the perfect time to bring everyone together. In this #ICMIchat recap video, community members share six ways you can help other departments get in on the action.
Looking for more advice? Check out a full chat recap, or head to our Customer Service Week page.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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