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Are you joining us in Las Vegas for ICMI Contact Center Demo? As you're packing this weekend, here are a few last minute tips to consider.
Make sure you review the full agenda and follow our event hashtag to start networking: #CCDemo.
Are you an ICMI conference veteran? Add your tips in the comments below.
Safe travels, and we'll see you in Vegas! :)
These are extraordinary times, and we, the ICMI team, want to offer a helping hand.
Many contact center professionals are on the front lines of this crisis – handling customer contacts with life changing urgency, managing work-from-home staff, figuring out system stability and accessibility issues and keeping teams sane. Meanwhile, you’re overwhelmed and trying to manage the uncertainty of what each day brings both at work and at home. We know it’s not easy.
As the leader in support, service, and guidance to contact centers, we’re here to help.