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Characteristics of Memorable Customer Service

By Erica Marois | Date Published: May 04, 2017 - Last Updated September 25, 2018 | Comments

Customer service doesn't have to be boring or ordinary. It only takes a small gesture to make an experience memorable.

Looking for some ways to differentiate your service from the competition? Our #ICMIchat participants shared what memorable customer service means to them. Watch and see if you agree!

 

Head over to Storify for a full transcript of the discussion, and join us Tuesday at 1:00 ET to be a part of the next conversation!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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