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Characteristics of Memorable Customer Service

Customer service doesn't have to be boring or ordinary. It only takes a small gesture to make an experience memorable.

Looking for some ways to differentiate your service from the competition? Our #ICMIchat participants shared what memorable customer service means to them. Watch and see if you agree!


Head over to Storify for a full transcript of the discussion, and join us Tuesday at 1:00 ET to be a part of the next conversation!