By
Erica Marois
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Date Published: November 02, 2017 - Last Updated 4 Years, 362 Days, 3 Hours, 7 Minutes ago
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Comments
When was the last time you looked forward to calling customer service?
For many customers, having to call a business for help brings on a sense of dread. Why is that? #ICMIchat participants recently shared seven reasons.
What about you? What makes you dread calling a contact center? Leave your answer in the comments!