Chat with us, powered by LiveChat 6 Tips for Building Effective Quality Monitoring Forms

ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Advertisement

6 Tips for Building Effective Quality Monitoring Forms

One of the top questions we received this year was "how can I build more effective quality forms?" This week we asked our #ICMIchat participants to answer that question. Here are a few of their answers.

Looking for more insight? Read through the full chat recap for answers to seven more common contact center questions.

And be sure to join us next time! We chat every Tuesday at 1:00 ET on Twitter. Just follow and use our hashtag (#ICMIchat) to participate.