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6 Questions to Ask in Your Next Agent Interview

By Erica Marois | Date Published: August 10, 2017 - Last Updated September 25, 2018 | Comments

Need a few new questions for your next round of candidates? Our latest #ICMIchat was all about contact center hiring and recruiting. Watch this quick video for six unique interview questions. For more tips and tricks, check out a full chat recap here.

Join the conversation next time! We chat every Tuesday at 1:00 ET. Just follow and use our hashtag (#ICMIchat) to participate. 

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics: Hiring

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