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How to Make the Most of Your Time at #CCDemo

By Erica Marois | Date Published: October 21, 2016 - Last Updated August 22, 2018 | Comments

There is nothing quite like an ICMI conference! With ICMI's Contact Center Demo & Conference just days away, we couldn't think of anything better to discuss during #ICMIchat than how to make the most of the conference experience. Joining us in Dallas? Check out this recap for tips and insider secrets!

Follow along on Twitter for live updates throughout the conference! Just use our official event hashtag: #CCDemo.

#ICMIchat will be back on November 1st for a chat about the ways connected devices are impacting the contact center. Join us at 1pm ET for an hour of networking and learning!

Erica Marois, Sr. Manager, Content and Community, ICMI
As the Senior Manager for Content and Community at ICMI, Erica creates content and experiences that empower contact center professionals to deliver better service. She brings over 15 years of content and community management experience to ICMI and a passion for storyteller. Erica is a connector of people – in any medium – and loves bringing contact center leaders together to solve problems. Want to get more involved in the ICMI community? Reach out to Erica via email: [email protected]
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