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National Customer Service Week is right around the corner! Is your team prepared to celebrate?
Our #ICMIchat community spent time discussing ways to make the most of the celebrations, and to keep the momentum and energy going all year. We've compiled sixteen of the most creative ideas in the slideshare below. Comment and let us know which idea is your favorite!
Interested in learning more ways to boost employee engagement? Join us on 10/6 for a special Customer Service Week webinar! Four contact center leaders will share their best hacks for agent and customer satisfaction. They'll also be on hand to answer your questions.
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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