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15 Quotes to Inspire Customer Service Excellence

By Erica Marois | Date Published: August 31, 2016 - Last Updated 5 Years, 107 Days, 20 Hours, 35 Minutes ago | Comments

ICMI's goal for Contact Center Demo and Conference is to empower customer service excellence. To do that, we focus on people management, operations, strategy & technology. Those are the same areas we focused on during #ICMIchat this week! Click through this presentation for words of inspiration from fellow customer service and contact center leaders.

Want to join us at Contact Center Demo & Conference? Learn more.

Share your favorite customer service quotes and tips in the comments below!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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