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ICMI's goal for Contact Center Demo and Conference is to empower customer service excellence. To do that, we focus on people management, operations, strategy & technology. Those are the same areas we focused on during #ICMIchat this week! Click through this presentation for words of inspiration from fellow customer service and contact center leaders.
Want to join us at Contact Center Demo & Conference? Learn more.
Share your favorite customer service quotes and tips in the comments below!