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#ICMIchat Recap: Developing an Effective Incentive Program

By Erica Marois | Published: February 12, 2015 | Comments

All week long we've been arming you with tools and resources to help develop, improve,and refine incentive programs in your contact center. #ICMIchat on Tuesday was no exception.

I had the pleasure of hosting our hour-long Twitter chat this week, and (as always) took away some valuable insights from our community.  If you're embarking on a new incentive program, or just looking for a few new ideas be sure to check out the recap below!

Join us again next week (Tuesday, 1pm EST) as we discuss ways to get the entire company involved with contact center culture.  Kevin Hegebarth of HireIQ will host the chat.  Just follow and use #ICMIchat to join us!

Erica Strother headshot

Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.

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