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#ICMIchat Recap: Developing an Effective Incentive Program

All week long we've been arming you with tools and resources to help develop, improve,and refine incentive programs in your contact center. #ICMIchat on Tuesday was no exception.

I had the pleasure of hosting our hour-long Twitter chat this week, and (as always) took away some valuable insights from our community.  If you're embarking on a new incentive program, or just looking for a few new ideas be sure to check out the recap below!

Join us again next week (Tuesday, 1pm EST) as we discuss ways to get the entire company involved with contact center culture.  Kevin Hegebarth of HireIQ will host the chat.  Just follow and use #ICMIchat to join us!