Published: February 26, 2015 | Comments
All month long we've had a blast chatting about contact center culture during our weekly tweet chats! Our #ICMIchat on Tuesday was no exception. Neal Topf, President of Callzilla led a very lively and well-attended discussion on culture in action.
Check out the recap below for insight from our community. Did you miss the chat? Feel free to weigh-in with your thoughts in the comments below.
Mark your calendars to join us next week (Tuesday, 1:00 EST)! We're kicking off our month of workforce optimization with a chat about turning WFM into WFO. Just follow and use the hashtag #ICMIchat to participate.