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Happy Customer Service Week! Day 2 of the celebration is now underway. Is your contact center celebrating? If not, it's not too late to join in the fun.
Over the years, ICMI has received many great suggestions from our creative community members. We want to help get your creative juices flowing, so below is our top 10 list of ways to celebrate Customer Service Week. Best of all? None of these will break the bank!
Bonus: Watch the below Google Hangout with Sean Hawkins, Al Hopper, Jenny Dempsey, and Jeremy Watkin to find out how their teams are celebrating this year.
Tell us: what is your contact center doing to mark the occasion? Do you have other tips for a successful celebration? Share your ideas in the comments below, and please be sure to share your pictures. Tweet them to @CallCenterICMI using hashtag #CSWeek14
Erica Marois is the Content Manager at ICMI. She manages ICMI’s robust network of community contributors, hosts ICMI’s weekly tweet chats (#ICMIchat), manages the Global Contact Center Awards program and produces content initiatives like the Contact Center Insider weekly newsletter. Follow Erica on Twitter (@EricaMarois) and join her each Tuesday at 1pm ET for #ICMIchat.
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