Published: February 06, 2014 | Comments
On Tuesday, ICMI kicked off the first tweet chat of the #ICMIchat series. The topic was the reality of social customer support, and the discussion was fast, smart and lively. If you missed it, or just want a recap, check out some of the highlights below. Join us next week, Tuesday, February 11 at 1pm ET for the next chat in the series. Sarah Stealey Reed will lead a discussion on setting your “social center” up for success. Head over to our LinkedIn group for more information!