Director, Channels and Strategic Accounts: Social, Mobile, Five9
Jonathan is an experienced social executive with over 15 years of leveraging technology to drive high value for enterprises and clients. He has worked with a broad range of software, electronics, high tech, and communications companies over the course of his career, leading programs and implementing strategies that help clients drive success. He is specifically focused on social media and mobile strategies that support customer service and drive customer satisfaction.
Jonathan is currently responsible for the channel/partner strategy and strategic account development of the social and mobile solutions at Five9, leveraging the social/mobile platforms that were transitioned as part of the acquisition of SoCoCare.
Previous to Five9 and SoCoCare, Jonathan spent 15 years with Accenture, leading social media strategies and transformational programs across the Atlantic region, and operating as account executive for fortune 500 clients.