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#ICMIchat Recap: Giving Thanks for the Contact Center

By Erica Marois | Date Published: November 27, 2014 - Last Updated August 22, 2018 | Comments

Happy Thanksgiving from all of us at ICMI!  We hope you're enjoying a relaxing and tasty day with family and friends.

Earlier this week we helped our community start the celebration a little early as we took the time to give thanks for the contact center during #ICMIchat.  The responses were inspiring!

Take a look at the recap below to see celebrations of success, shout outs to companies who rocked their customer service this year, and more.  Join us again next week as we reflect on all that happened in the world of customer service in 2014.  Neal Topf will host, and the chat kicks off at 1:00 EST on Tuesday. 

Enjoy the long weekend. Tweet you guys soon!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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