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#ICMIchat Recap: #CCDemo14 Sneak Peek

By Erica Marois | Published: October 02, 2014 | Comments

ICMI is just a month away from taking the Windy City by storm!  On November 3-5 our contact center community will descend upon Chicago for Contact Center Demo and Conference.

We have a rock star lineup of speakers, case studies, networking opportunities and exhibitors!  Will you be there?  It's not too late to register.  If you're still on the fence, be sure to check out the #ICMIchat recap below.  This week we devoted our chat to some of the hottest topics that we'll cover in Chicago.

Take a look, and then tell us what you're most looking forward to learning, doing, or seeing at Contact Center Demo and Conference.  Share your thoughts in the comments below.

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Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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